At Clothing Sports Store, we’re committed to delivering high-performance activewear to outdoor enthusiasts and fitness lovers worldwide. Below you’ll find all the details about our shipping options and hassle-free return process.
Shipping Information
Order Processing
We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.
Shipping Methods
Standard Shipping (Recommended):
- Carrier: DHL or FedEx
- Delivery Time: 10-15 business days after dispatch
- Flat Rate: $12.95 USD
- Best for: Fast, trackable delivery of your Merrell gear or Rip Curl apparel
Free Shipping:
- Carrier: EMS
- Delivery Time: 15-25 business days after dispatch
- Available for orders over $50 USD
- Best for: Budget-conscious shoppers who don’t mind longer wait times
Note: We currently ship worldwide except to certain Asian countries and remote areas. Delivery times may vary depending on customs processing in your country.
Returns & Exchanges
We stand behind our premium activewear from brands like Dharma Bums, ThermaTech, and Nautica. If you’re not completely satisfied, here’s how to return or exchange your items:
Return Policy Overview
- Return Window: 15 days from delivery date
- Condition: Items must be unused, unworn, and in original packaging with tags attached
- Proof of Purchase: Required for all returns
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns of:
- ThermaTech base layers (worn next to skin)
- Items marked as “final sale” in the product description
Step-by-Step Return Process
1. Contact Us
Email [email protected] within 15 days of receiving your order with:
- Your order number
- Item(s) you wish to return/exchange
- Reason for return
- Whether you prefer a refund or exchange
2. Wait for Approval
Our customer service team will respond within 2 business days with return authorization and instructions.
3. Package Your Items
Securely pack the merchandise in its original packaging with all tags attached.
4. Ship Your Return
Send to our warehouse at:
Clothing Sports Store Returns5712 Saulsbury Street
Arvada, CO 80002
United States
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping service for your protection.
Refund Processing
- Timing: Refunds are processed within 5 business days after we receive and inspect your return
- Method: Funds will be returned to your original payment method (Visa, MasterCard, JCB, or PayPal)
- Note: Original shipping fees are non-refundable
Exchange Process
For size exchanges on Dharma Bums yoga pants or Rip Curl T-shirts:
- Follow the standard return process above
- Clearly state your desired replacement size/color in your email
- We’ll ship your new item once we receive the return
Note: Exchanges are subject to product availability.
Damaged or Defective Items
If your Nautica activewear or other product arrives damaged or defective:
- Contact us immediately at [email protected]
- Include photos of the damage/defect
- We’ll arrange a free return and replacement
Need Help?
Our customer service team is here to assist with any questions about your order, shipping, or returns. Contact us at [email protected] and we’ll respond within 24-48 hours.
Thank you for choosing Clothing Sports Store for your high-performance activewear needs!
