At Clothing Sports Store, we stand behind the quality of our performance activewear. If your Merrell gear, Rip Curl apparel, or ThermaTech products don’t meet your expectations, we’re here to help with our straightforward returns process.

Our Return Policy

We accept returns and exchanges within 15 days of delivery. To be eligible:

  • Items must be unused, unworn, and in original condition with tags attached
  • Proof of purchase is required
  • Certain items marked as final sale cannot be returned (see below)

Non-Returnable Items

For hygiene reasons, the following products cannot be returned or exchanged:

  • ThermaTech base layers (worn next to skin)
  • Final sale items clearly marked in product description

How to Initiate a Return or Exchange

  1. Contact Us: Email [email protected] within 15 days of receiving your order with:
    • Your order number
    • Item(s) you wish to return/exchange
    • Reason for return
    • Whether you prefer refund or exchange
  2. Wait for Approval: Our team will respond within 2 business days with return authorization and instructions
  3. Package Your Items: Securely pack the merchandise in its original packaging
  4. Ship Your Return: Send to our warehouse at:
    Clothing Sports Store Returns
    5712 Saulsbury Street
    Arvada, CO 80002
    United States

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping service.

Refund Processing

Once we receive and inspect your return:

  • Timing: Refunds are processed within 5 business days
  • Method: Funds will be returned to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping Costs: Original shipping fees are non-refundable

Exchange Process

For size exchanges on Dharma Bums yoga pants or Rip Curl T-shirts:

  1. Follow the standard return process
  2. Clearly state your desired replacement size/color in your email
  3. We’ll ship your new item once we receive the return

Note: Exchanges are subject to product availability.

Return Request Template

Subject: Return Request for Order #[Your Order Number]

Dear Clothing Sports Store Team,

I would like to request a return/exchange for my recent order (#[Order Number]). Below are the details:

Items to Return:
– [Product Name] (Size: [Size], Color: [Color])
– [Product Name] (Size: [Size], Color: [Color])

Reason for Return: [Please specify]

Preference: [Refund/Exchange – if exchange, please specify desired size/color]

Please advise next steps at your earliest convenience.

Best regards,
[Your Full Name]
[Your Email Address]
[Your Contact Number]

Damaged or Defective Items

If your Nautica activewear or other product arrives damaged or defective:

  • Contact us immediately at [email protected]
  • Include photos of the damage/defect
  • We’ll arrange a free return and replacement

For any questions about our returns policy, don’t hesitate to reach out to our customer service team. We’re committed to ensuring your satisfaction with our high-performance activewear.

Clothing Sports Store Team
[email protected]