Welcome to Clothing Sports Store’s FAQ section! We’re here to help you with any questions about our activewear products, shipping policies, returns, and more. Our goal is to provide you with the best shopping experience for your active lifestyle.

About Our Store

What kind of products does Clothing Sports Store offer?
We specialize in high-quality performance apparel for active individuals. Our product range includes:
  • Activewear from brands like Merrell, Rip Curl, and Nautica
  • Performance pants and T-shirts
  • Technical fabrics like ThermaTech
  • Yoga and lifestyle apparel from Dharma Bums
We carefully select products that combine quality, functionality, and value for your active lifestyle.
Where is Clothing Sports Store located?
Our headquarters is located at:
5712 Saulsbury Street, Arvada, CO 80002, United States. We ship worldwide from this location to active individuals everywhere (excluding certain remote areas and parts of Asia).

Product Questions

How do I choose the right size for activewear?
Each product page includes detailed size charts to help you find your perfect fit. For performance apparel, we recommend:
  • Checking your measurements against our size charts
  • Considering the intended use (compression fit vs. relaxed fit)
  • Reading product reviews for fit feedback from other customers
If you’re between sizes, we recommend sizing up for comfort or down for compression, depending on your preference.
What makes your performance apparel different?
Our products are selected for their:
  • Technical fabrics (like ThermaTech for temperature regulation)
  • Durability for active use
  • Brand reputation (Merrell, Rip Curl, Nautica, etc.)
  • Value pricing compared to buying directly from manufacturers
We focus on apparel that performs whether you’re trail running, surfing, or working out.

Shipping & Delivery

What shipping options do you offer?
We offer two shipping methods:
  1. Standard Shipping ($12.95 flat rate)
    • Carrier: DHL or FedEx
    • Processing: 1-2 business days
    • Delivery: 10-15 business days after dispatch
    • Includes full tracking and insurance
  2. Free Shipping (orders over $50)
    • Carrier: EMS
    • Processing: 1-2 business days
    • Delivery: 15-25 business days after dispatch
    • Basic tracking available
Do you ship internationally?
Yes! We ship worldwide to active individuals who demand both quality and value. However, we cannot ship to:
  • Certain remote areas
  • Parts of Asia (please check during checkout)
Please note that customs fees may apply in your country and are the responsibility of the recipient.
How long does order processing take?
All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.
What if my order contains multiple items?
If your order contains items with different availability, we may ship them separately to get you part of your order faster. You won’t be charged additional shipping fees in this case.

Returns & Exchanges

What is your return policy?
We want you to be completely satisfied with your Dharma Bums yoga pants, Nautica activewear, or any other purchase. Our return policy includes:
  • 15-day return window from delivery date
  • Items must be unworn, unwashed, and in original condition with tags attached
  • Return shipping is the customer’s responsibility unless the item is defective
  • Refunds are processed to the original payment method within 5-7 business days
For detailed return instructions, please contact our customer service team at [email protected].
Can I exchange an item for a different size or color?
We currently don’t offer direct exchanges. We recommend returning the item (following our return policy) and placing a new order for the desired size or color. This ensures you get your preferred item as quickly as possible.

Payment & Security

What payment methods do you accept?
We accept all major payment methods for a seamless checkout experience:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All transactions are securely processed with 256-bit SSL encryption for your protection.
Is my payment information secure?
Absolutely. We use industry-standard 256-bit SSL encryption to protect all transactions. We don’t store your full payment information on our servers after your transaction is complete.

Contact & Support

How can I contact customer service?
Our customer service team is here to help with any questions about our products, shipping, or your order. You can reach us at:
  • Email: [email protected]
  • Mailing Address: 5712 Saulsbury Street, Arvada, CO 80002, United States
We typically respond to emails within 1-2 business days.

Didn’t find the answer you were looking for? Don’t hesitate to contact our friendly customer service team at [email protected]. We’re committed to helping you with your activewear needs!